FREQUENTLY ASKED QUESTIONS

We're here to help. Search our FAQs for answers to anything you might be wondering.

Product Questions
  • Concentrated liquid laundry detergent packed in water-soluble capsules (DUO caps), specifically designed to energise your activewear & remove lingering, stale sports sweat odour.

  • You only need to use 1 GYMSPIN capsule per wash. Our standard pack holds 12 capsules so will cover you for 12 washes. You can try GYMPSIN for free (covering the price of postage only) through our 4-capsule sample pack.

  • GYMSPIN’s PhytoFocus Scent Technology infuses garments with thyme. A natural antiseptic & antioxidant that evokes the scent of popular muscle conditioning products. This provides a strong & long-lasting fragrance that primes everyday athletes for performance.

  • GYMSPIN Bio Laundry Detergent Ingredients: Non-ionic Surfactants (>30%), Soap (15-30%), Anionic Surfactants (15-30%), Phosphonates (<5%). Other Ingredients: Optical Brighteners, Enzymes, perfumes, 2-Bromo-2-nitropropane-1, 3-diol, Laurylamine. Dipropylenediamine , Citronellol, Limonene, Linalool, Benzyl Salicylate. Contains 1-(1,2,3,4,5,6,7,8-octahydro-2,3,8,8-tetramethyl-2-naphthyl) ethan-1-one, Dlimonene, Hexyl Salicylate, Isoeugenol. May Produce An Allergic Reaction.

  • GYMSPIN has been dermatologically tested & is used by many athletes with sensitive or pre-existing skin conditions. We always advise testing GYMSPIN capsules on selected garments first if you have any concerns at all.

  • GYMSPIN is completely safe to use as a laundry detergent. Always ensure that you re-lock your pouch after use, & store out of reach of children. Do not swallow. Do not pierce or cut. Keep away from eyes.

  • We exist to bring innovation to everyday athletes. Our focus right now is delivering our GYMSPIN bio laundry detergent to as many people as possible, but watch this space for new performance enhancing products.

  • As a new brand, we are currently in the process of completing our Leaping Bunny approval. We can absolutely guarantee that Gymspin has never been tested on animals.

  • Whilst our lab team continues to experiment with vegan ingredients, we are yet to find a solution of a vegan detergent product that can deliver the elite conditioning & results that Gymspin bio laundry detergent provides to your activewear. We hope to bring a vegan Gymspin formulation to the market in the very near future.

  • It is £15 for a pack 12 capsules, including shipping, this equates to 12 washes. Our subscription is available on a 2 weekly or 4 weekly cadence, based on your washing needs. So this is £15 for 12 capsules every 2 or 4 weeks.

  • There are 4 Gymspin Capsules in a Free Trial pack, so that covers you for 4 washes.

  • There are 12 Gymspin Capsules in every pack, so that's 12 washes. Each 12 capsule pack costs £15, inclduding shipping. Depending on the cadence you select, you will recieve 12 capsules every 2 or 4 weeks.

How to Use
  • 1. Throw capsule in the back of the drum.

    2. Add activewear only - following all washing instructions on garment labels. For elite conditioning do not overfill. Do not use softener.

    3. Once dry, let GYMSPIN's PhytoFocus Scent Technology ignite the senses & unleash your inner athlete.

    4. GYM. SPIN. REPEAT.




  • Whilst GYMSPIN has been specifically designed for activewear, many consumers opt to use our detergent for their regular washes & across a variety of fabrics. Always follow label instructions when washing garments. Use a specialised product for wool & silk items to ensure the best results.

  • GYMSPIN is recommended for use at 30℃. Gymspin performs equally well on an eco-friendly 15 minute cold wash, helping to reduce water & energy use. For best results, always follow label instructions when washing garments.

  • Just 1. GYMSPIN capsules contain a powerful enzymatic complex for deeper cleaning so only require 1 capsule per wash.

  • Yes. However, we believe our powerful enzymatic complex is strong enough on it's own. For elite conditioning do not use softener. Always follow garment label instructions.

  • Yes. For elite conditioning we recommend washing whites & colours separately.

  • Yes. However, to unleash our addictive PhytoFocus Scent Technology throughout your home, we recommend hanging your activewear to dry. Always follow garment label instructions & ensure your garments are fully dry before wearing.

Subscriptions & Shipping
  • You’ll receive your trial pack of 4 capsules. Depending on the washing frequency you have selected, you will next receive your full-size pack of 12 capsules either 2 or 4 weeks later. The trial pack is free, the £1.50 charge covers the postage only.

  • Our 12 capsule pack will provide you with elite conditioning for your most loved activewear garments. Depending on the washing frequency you have selected, you will receive your next pack every 2 or 4 weeks. Detergent that is ready to perform on your terms, no sweat.

  • Head to the menu on the www.gymspin.com homepage & select your account. Login using your email address and passwod to update your details & to review or adjust your subscription cadence to best fit your needs.

  • If you have forgotten your password, simply click the forgotten password link & follow the steps to reset.

  • Orders may be amended, skipped or cancelled via your account, a minimum of 48hrs before they were due to be processed for shipping. Our packs are designed to be posted through a standard letterbox so you do not need to be home to receive your delivery. They take 2-3days to arrive after an order has been processed.

  • We're confident you will see, smell & feel the benefits of GYMSPIN, but you are able to cancel at any time, via your account login. Check our T&C's for full details or simply contact us at hello@gymspin.com. Our returns address GYMSPIN LTD, Brickfields G01, 37 Cremer Street, London, E2 8HD. As long as the package is unopened & undamaged, we can action a refund.

  • We are doing all we can as a team & in partnership with our suppliers to ensure deliveries arrive safely & on time. We are currently operating at full speed.

  • Please contact us at hello@gymspin.com.

  • We currently deliver to UK addresses only. Subscribe to our mailing list to be the first to hear as the GYMSPIN revolution reaches new territories.

Packaging & Storage
  • Our packaging is 100% recyclable. We’ve worked directly with our suppliers to ensure that even with the required child-lock, our plastic pouch is still 100% recyclable. Our water-soluble capsules ensure no waste enters the water systems. GYMSPIN has been formulated to deliver an effective wash even at lower temperature washes and on shorter cycles, ensuring it really is a sustainable product formulated with ingredients of natural or biological origin. By concentrating each capsule, we have also ensured that more capsules can be delivered per truckload, further reducing our carbon footprint. By ensuring only one capsule is required per wash, less deliveries will be required in total. Our product also extends the lifespan of your garments, helping you to further play your part in the fight against fast fashion.

  • Store out of reach of children. Always ensure that you re-lock the pouch after use. Keep away from humidity & direct sunlight.

  • Our pouches utilise a child-lock to minimise the chances of children being able to open the pouch. The cardboard insert then acts as a second safety barrier. Always ensure that you re-lock the pouch after use & store out of reach of children.

  • Our 100% recyclable pouches are designed to be difficult for animals to chew or tear into. If you own an energetic, inquisitive animal, we recommend arranging delivery on a day that you are most likely going to be there in person to receive your delivery.

Other
  • Our GYMSPIN ambassadors are everyday athletes in all forms. From fitness professionals to business leaders pushing themselves & their activewear to peak performance.